patient advocate

program

Welcome

The Patient Advocate Program is here to guide you towards optimal oral health. Whether you need help finding a dentist, guidance with your treatment plan or dental insurance, or simply want support and reassurance, we're here to help. Your dedicated Patient Advocate will provide assistance and expert guidance every step of the way. We aim to make dental care stress-free for you. Review our website to learn more and connect with our supportive community. Thank you for choosing Arevalo Elite Services, Patient Advocate Program. Welcome aboard!

Shelbey Arevalo, Founder 

  • At Arevalo Elite Services, our journey began with a heartfelt desire to address a pressing need within our community, the lack of comprehensive support for patients and especially the senior community navigating dental care. Witnessing the challenges faced by our founder, Shelbey Arevalo, in managing her father's dental needs and her experience managing dental offices has inspired us to take action.

    Shelbey founded the Patient Advocate Program to provide personalized support and comprehensive services tailored to the unique dental needs of patients facing the struggles of finding quality dental care. With over 14 years of experience in the dental industry, experienced in dental assisting to managing dental offices, she recognized the gaps in access to quality dental care for patients and is committed to providing exceptional support to patients from all backgrounds. Our goal is to revolutionize the dental healthcare industry for patients making it easier to access quality dental care and bring awareness to all the valuable dental industry resources available .

    Join us in our mission to maintain your smile with confidence and ease. Were here to help!

  • Join our Patient Advocate Program for exclusive perks that enhance your dental care experience, including personalized support, hassle-free appointment scheduling, expert insurance guidance, emergency appointments, treatment plan guidance, and a free 15-minute consultation.

  • Receive exclusive weekly content to enhance your dental care journey. Get practical tips for optimal oral hygiene, stay up-to-date with the latest dental industry trends, and gain access to special offers on dental products and services. Explore holistic approaches to oral health and read inspiring patient success stories. Subscribe now to start receiving our weekly content straight to your inbox.

Patient Advocate Program Community Services

Welcome to the Patient Advocate Community, where you can receive dental industry guidance, support, and connect with a vibrant community to lean on! We offer a FREE 15-minute consultation with guidance on dental insurance and treatment plan questions. With our educational resources and exclusive PA program perks for members, you will be empowered with knowledge about oral health. Our community platform is an excellent place to connect with fellow members, share experiences, and learn from dental professionals. Join us today and take control of your dental journey!

Patient Advocate Program Premium Services

Our Patient Advocate Premium Service is the ultimate solution for your dental care needs. Our expert guidance and personalized support will transform your dental care experience. With our premium service, you'll receive one-on-one VIP treatment, priority appointment scheduling, and advanced personalized dental insurance coordination. You'll also enjoy exclusive access to educational resources, customized treatment plan guidance and coordination. You will receive emergency assistance in case of dental emergencies. We stand behind the quality of our services and offer a satisfaction guarantee. Trust us to provide you with the best dental care experience possible!

Patient Advocate Expert Blog findatopdoc.com

The Patient Advocate Program is dedicated to revolutionizing your dental care experience. We specialize in expert guidance and personalized support, ensuring you receive the highest level of care. Check out our expert blog on findatopdoc.com by founder Shelbey Arevalo for valuable insights into oral health and wellness.

dente magazine cover feature

Click on the photo or visit www.dentemagazine.site/issues

FAQs

  • Our comprehensive range of services is designed to provide you with a stress-free dental care experience. We offer personalized guidance on treatment plan guidance, appointment scheduling assistance, insurance coordination, advocacy, and access to educational resources and community support. Our basic membership includes community support, insurance tips, educational resources, and a complimentary 15-minute consultation. However, upgrading to our premium membership offers advanced insurance coordination, VIP treatment, exclusive educational resources, and complimentary wellness services. Our patient advocates will take care of appointment scheduling and insurance coordination for you, ensuring a seamless and hassle-free experience. Trust us to handle the details so that you can focus on your dental health.

  • A patient advocate is a professional who supports individuals in their healthcare journey. In dental care, they provide personalized assistance with appointment scheduling, insurance coordination, and treatment guidance. They help patients understand treatment options, navigate insurance claims, and access emergency care. A patient advocate has in-depth knowledge of dental procedures, insurance policies, and treatment options, making them a valuable asset. They handle administrative tasks, reducing stress and confusion associated with dental care. With a patient advocate, patients can navigate dental care with confidence.

  • Our patient advocate program offers two membership tiers to cater to your individual preferences and requirements - a basic membership and a premium membership with exclusive features. The basic membership is free, while the premium membership comes at a competitive rate. We accept various payment methods to ensure a hassle-free payment process. Choose the membership tier that best aligns with your needs and priorities, and experience exceptional services tailored to you.

  • Patient advocates are skilled professionals with hands-on experience in various aspects of dental care. They have worked extensively in dental offices, gaining firsthand experience in clinical procedures, administrative tasks, insurance coordination, billing, and treatment coordination. They undergo rigorous training on patient advocacy principles, communication skills, dental terminology, insurance coordination, and ethical guidelines. This equips them to provide tailored support and guidance to clients with professionalism and empathy.

  • Navigating dental insurance can be overwhelming, but our patient advocates simplify the process for you by reviewing your policy, understanding your coverage, and helping you make informed decisions. We handle all aspects of insurance coordination, maximizing your benefits and minimizing expenses. Using our service will not affect your coverage or premiums. We work with various insurance companies and plans, ensuring you receive the maximum benefits available to you.

  • Scheduling an appointment with a dentist has never been easier! Contact one of our patient advocates right away, and we'll handle everything else. We'll work with you to find a convenient time and place for your appointment, coordinate with the dental office and send you appointment reminders. Our team will ensure that you receive prompt and personalized care from a trusted dental provider. If you need help understanding your treatment options, our patient advocates are here to provide expert guidance and support. And in case of a dental emergency, don't hesitate to contact us immediately! We're available to assist you and will prioritize your urgent needs. Please note that this benefit is exclusively for our premium members.

  • We offer a supportive community forum for members to connect, share experiences, and find encouragement on their dental care journey. You can join our forum to connect with fellow members, dental professionals, and patient advocates for ongoing support and guidance. Our patient advocates are available to assist you at every stage of your dental care journey, providing personalized guidance, advocacy, and support.

  • Cancellation Policy: You have the flexibility to cancel your membership at any time, for any reason and without any penalty. Contact us and we will assist you with the prompt and efficient cancellation process.

    Refund Policy: We are committed to providing the highest quality of service and support to our members. While we do not offer refunds for membership fees, we will work with you to address your concerns and find a satisfactory solution.

    Penalties for Cancelling: We believe in providing our members with complete autonomy and flexibility in managing their membership. Therefore, there are no penalties for cancelling your membership.

  • We strictly adhere to HIPAA guidelines and employ robust security measures to safeguard your PHI against unauthorized access, use, or disclosure. Access to your medical records and dental history is restricted to authorized personnel who require it to assist you effectively. Our patient advocates are bound by confidentiality agreements and trained to handle PHI with utmost care and professionalism.

  • If you have any further questions or concerns, rest assured that an advocate is readily available to assist you. You can contact us via phone, email, or online contact form, and we'll provide you with prompt and personalized assistance. Our operating hours are from 6:00am to 8:00pm PST, and we strive to respond to all inquiries within 1-24hrs, depending on demand. So don't hesitate to reach out to us using the communication method that works best for you - we're here to ensure you receive the support you need.